Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to determine installation requirements and other implementation issues
communication skills to liaise with client users
literacy skills to prepare technical documentation to determine installation requirements
planning and organisational skills to:
deal with contingencies
review and confirm implementation
scope and plan the project
problem-solving skills to participate in the development of strategic initiatives, such as when implementation areas to be developed further are identified with project team
technical skills to use project-management software.
Required knowledge
broad knowledge of:
client business domain
information technology (IT) related services and issues
possible legislative requirements relating to cabling and building preservation
role of stakeholders and degree of stakeholder involvement
vendor product directions
detailed knowledge of:
current industry-accepted hardware and software product
prerequisites needed for system installation
vendor specifications and requirements for installation.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Project plan may include a number of project variables, including: | parties and their responsibilities budget objectives schedule scope. |
Project scope may include: | customer acceptance criteria description of outcomes (deliverables) equipment and software to be installed financials milestones and timeline project constraints project objectives resources required roles of involved parties. |
Appropriate person may include: | authorised business representative client supervisor. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist